Included: Ultimate
Read more about plans.
What is custom data and insights?
All organisations can access the Analytics dashboard from the Organisation Subscription Manager. However, you may have an additional business need for data that is not available with our Analytics feature.
To support these needs we offer custom data and insights as an additional service for organisations in the Ultimate plan. Please check your plan to see whether this service is included.
How do you provide custom data and insights?
The first step would be to have a data consultation with your Account Manager and a member of our data team. We use this consultation to understand your requirements and the questions you are trying to answer with the data.
Based on your requirements we can workout if it’s possible for us to support your data need. If it is possible, we’ll agree how the data should be delivered, and get to work!
Typically the data we’ll be delivered through one of the following methods:
- A custom dashboard (outside of the Organisation Subscription Manager)
- A secure file transfer
How can I request custom data and insights?
Please contact your Account Manager to request a data consultation.