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Explore Perlego's training opportunities for users
Learn more about the training opportunities and resources available. From self-serve resources to live webinars, FAQs, chat support, and Account Manager assistance, users have access to a range of tools to leverage the platform effectively.
While we believe that Perlego is intuitive and easy to use, we understand the importance of equipping users with the right tools to fully leverage the platform's capabilities.
Here's an overview of the training opportunities and resources available to users on Perlego:
- Self-Serve Resources:
- Accessible across all plans, we offer an array of self-serve resources including our comprehensive help center, user guides, and interactive video tutorials.
- Live Webinars:
- Essentials Plan: Multi-client live webinars.
- Enhanced Plan: Multi-client live webinars, up to 2 dedicated webinars for faculty.
- Ultimate Plan: Multi-client live webinars, up to 4 dedicated webinars for faculty.
- Learner Help Centre:
- Accessible across all plans with common user queries addressed.
- Chat Support:
- Available during UK working hours across all plans.
- Account Manager Assistance:
- Essentials Plan: Basic support available.
- Enhanced Plan: Enhanced support with additional calls and training sessions.
- Ultimate Plan: Unlimited support with priority response times and customised assistance.
Find out more about Perlego’s plans here. We are confident that Perlego can equip your users with the resources their need to make the most of the platform. As a reminder, if you wish to expand the training opportunities offered in your package, you have the option to purchase add-ons such as additional webinars or on-campus promotion. Find out more about the add-ons available and how to purchase them.