Perlego is pleased to announce our successful application for the SUPC Framework tender, which saw us awarded first place for Lot 8 – ‘E-books: specialist and innovative solutions’.
The Southern Universities Procurement Consortium (SUPC) is a national framework used by UK higher education and public sector organisations to buy books and digital content. Offering a cost-effective procurement option with access to eighteen reputable suppliers, SUPC expects in excess of £250m in spend throughout the four-year framework. The agreement is open to all SUPC members as well as those from HEPCW, LUPC, NEUPC and NWUPC.
Successful providers were ranked in areas ranging from customer support, value for money, sustainability, EDI and more.
Perlego received high scores in areas that are strategic priorities for institutions:
✅ 5/5 for outlining the measures that our organisation has in place to support Equality, Diversity, and Inclusion. SUPC feedback acknowledged that we provided a high level of detail on “how they are successfully embedded into the organisation and how the bidder works with customers and other third parties to help achieve this.”
✅ 4/5 for Perlego’s processes around handling customer queries and complaints. This demonstrates our commitment to quality customer service in partnerships.
✅ 4/5 for the processes, automated or manual, we have in place to ensure the timely activation of e-books licensed by customers. SUPC commended our “detail about the activation process and the way that the bidder works with customers throughout.”
“We’re delighted by the top ranking, which recognises how our innovative platform empowers students and educators alike with unlimited access to one of the biggest catalogues of academic books from leading publishers. Perlego looks forward to building new partnerships in 2025 and beyond." Katharine Templeton, Head of UK Partnerships, Perlego
"We’re thrilled to announce the launch of our newly retendered Books, E-books and Associated Services Framework. Our carefully selected list of suppliers reflects our commitment to quality, innovation and value. We’re excited to work with these trusted partners to deliver a dynamic and responsive service that meets the evolving needs of our members.” Joel Arber, Chief Executive of SUMS Group.
What are the benefits of using the Framework?
ABOUT SUPC
Southern Universities Procurement Consortium (SUPC) is the largest of the UK Universities Procurement Consortia (UKUPC) by spend. Members choose to work with SUPC to access our expertise, frameworks and added-value support services which help them deliver value for their own institutions.
ABOUT PERLEGO
Perlego is a digital learning platform that improves the learning experience for students and empowers educators with unlimited access to one of the biggest catalogues of academic and professional books from leading publishers.
Thank you SUPC for being part of our mission to deliver accessible education for all.
Find out more about how to purchase Perlego through the SUPC Framework here.